Thansha Sadacharam leads Tech Learning and Insights at Peloton and recently led the company’s initiative to create a developer experience survey. Here, Thansha describes what activities and roles were involved in this initiative, from the design of the survey to its rollout and its ongoing maintenance.
Discussion points:
(1:19) Where the idea for running a developer survey originated
(6:36) Advice for other leaders getting buy-in for these initiatives
(11:27) The first steps in designing the survey
(18:21) How the survey incorporated benchmarking
(20:30) Measuring developer satisfaction
(22:37) Refining the question items
(25:50) How long the survey was
(26:50) What was involved in trimming the questions
(29:28) Writing survey questions
(33:12) How much time was spent developing the survey
(35:19) The communication plan for launching the survey
(42:05) Driving participation rates
(45:21) Sampling and how often surveys are being sent
(49:21) How the information was presented
(54:10) Feeling nervous about sending out surveys
Listen now on Apple, Spotify, or Google podcasts.
You can also find the full transcript here: https://getdx.com/podcast/developer-experience-survey-at-peloton
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