Karl’s team at American Airlines were early adopters of Backstage, and in this episode he shares their journey of implementing and rolling out a developer portal. He also describes two of the extensions his team has built for their portal.
Discussion points:
(1:24) Where the idea of building a developer portal came from
(7:24) What the developer experience looked like before the portal
(10:41) Initiating the project
(14:16) The decision to choose Backstage
(16:28) The V1 scope for the portal
(19:14) Getting adoption for the portal
(23:35) Defining success for the portal’s adoption
(28:04) The ideal state for how developers will use the portal
(30:56) Who should or shouldn’t invest in building a developer portal
(33:14) Custom extensions Karl’s team has developed for their portal
(37:46) What’s difficult about developing a new plugin for the backstage platform
Mentions and links:
Follow Karl on LinkedIn
The Runway platform at American Airlines
Read more on the engineering blog from American Airlines
Implementing a developer portal | Karl Haworth (American Airlines)